Common Ailments Service

R.M.Jones Pharmacy

Common Ailments Service in Hay-on-Wye

At R.M. Jones Pharmacy in Hay-on-Wye, we are proud to offer the Common Ailments Service. This allows people registered with a Welsh GP to access free expert treatment from our pharmacists without needing a GP appointment, saving time while ensuring fast and professional support.

What is the Common Ailments Service?

This NHS initiative provides free consultations, advice, and treatment for a wide range of minor illnesses directly at your local pharmacy. Our trained pharmacists can diagnose and treat common conditions, offering over-the-counter remedies or, if necessary, free prescription medication. If your condition falls outside the service, we’ll advise you on the best next steps.

Conditions Covered

We can provide treatment and advice for 27 minor ailments, including:

If you are experiencing one of these conditions, visit R.M. Jones Pharmacy in Hay-on-Wye for fast, professional care.

How It Works

  1. Private Consultation – Speak with a pharmacist about your symptoms in a confidential setting.
  2. Assessment – We evaluate your condition and medical history to determine the best treatment.
  3. Free Treatment – If eligible, we provide Welsh NHS-funded medications at no cost.
  4. Expert Advice – If your condition isn’t covered, we guide you to the most appropriate care.

📌 No appointment is needed—just walk in!

Why Use the Common Ailments Service?

✔️ Free NHS Treatment – No cost for eligible consultations and prescriptions.
✔️ No GP Appointment Required – Get treatment quickly, reducing pressure on local GPs.
✔️ Convenient & Accessible – Walk in for immediate care at our central Hay-on-Wye location.
✔️ Expert Pharmacist Support – Receive professional advice from trained healthcare specialists.

What If My Condition Isn’t Covered?

Even if your condition isn’t part of the Common Ailments Service, we can still help by:

🔹 Recommending suitable over-the-counter medications.
🔹 Providing self-care tips to ease symptoms.
🔹 Advising when to see a GP or specialist for further care.

Frequently Asked Questions

  • Do I need to register?
    Yes, you must be registered with a GP in Wales, but registration is quick and can be done at the pharmacy.
  • Can children use the service?
    Yes, parents or guardians can consult on behalf of their child.
  • Do I need an appointment?
    No, the service is available on a walk-in basis during pharmacy hours.
  • What if my condition isn’t covered?
    Our pharmacists will still advise you on treatment options or direct you to the right healthcare provider.

Get Fast & Free Treatment Today

The Common Ailments Service makes managing minor illnesses simple and stress-free. Whether you need treatment for a specific condition or general health advice, our expert team is here to help.

Contact us or visit R.M. Jones Pharmacy in Hay-on-Wye today to access quick, free, and professional care!

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Opening Hours

Mon - Fri: 09:00 - 17:30
Sat: 09:00 - 13:00